Billing & Subscription
Your SellerJar plan is set automatically from your ad spend and the number of Amazon seller accounts you connect: there's no plan to pick. This page covers how the tiers work, what your account status means, and how to manage payment.
To open it, click your user menu (top right) and select Billing. Only account Owners can access billing: Admins see a message pointing them to the owner.
Plans & pricing
| Tier | Price | Ad spend | Seller accounts |
|---|---|---|---|
| Starter | $29/mo | Up to $10K/mo | Up to 6 |
| Growth | $59/mo | $10K-$30K/mo | Up to 8 |
| Pro | $99/mo | $30K+/mo | Up to 16 |
All features are included at every tier: the difference is only price and account limits. SellerJar checks your trailing 30-day ad spend and connected seller account count, and moves you to the right tier automatically; you'll never be charged for a tier you don't need. A "seller account" is one Seller Central login, covering every marketplace in that region: connecting US, CA, and MX under one login still counts as one account.
Account status
A status badge next to the page title shows where your account stands:
| Status | Meaning |
|---|---|
| Free | No trial started yet |
| Trial | Inside your free trial window |
| Active | Subscribed and in good standing |
| Past Due | Your last payment failed, update your payment method to keep access |
| Canceled | Subscription ended, subscribe again to restore access |
| Expired | Trial ended without subscribing |
Free trial
New accounts start with a free trial giving full access to every SellerJar feature. Click Start Free Trial on the Billing page to begin: no plan selection needed, since your tier is set automatically once you subscribe. A banner shows how many days remain; once the trial ends, you're prompted to subscribe to keep working in the app.
Manage your subscription
The Subscription section shows your current status and the relevant action:
- Trial, Expired, or Canceled → click Subscribe Now to enter payment details and reactivate
- Active or Past Due → click Manage Billing (or Update Payment Method if past due) to open the Stripe Customer Portal, where you update your card, view upcoming charges, or cancel
Invoices, payment method changes, and cancellation are all handled inside the Stripe portal: SellerJar never stores your card details directly.
If your plan is set to cancel at the end of the current period, a banner shows the exact end date; you can resume anytime from Manage Billing before that date passes.
Payment method
The Payment method section shows the card on file (brand, last 4 digits, expiration). Update it from the Stripe portal via Manage Billing.
Troubleshooting
| Problem | Solution |
|---|---|
| Payment declined | Click Update Payment Method to fix your card in the Stripe portal |
| Can't see the Billing page | Only account Owners can access billing, ask your account owner |
| Need an invoice | Open the Stripe Customer Portal via Manage Billing, all invoices are listed there |
For billing questions, contact support@sellerjar.com.
Related
- Team management: invite members and manage roles
- Account settings: manage your profile and password